Get to know Fonterra Program

A new initiative from the Fonterra Australia Suppliers’ Council to give our suppliers a night off‐farm in Melbourne to learn more about Fonterra and to meet and interact with some fellow suppliers. 

Open to all suppliers (and partners) interested in learning about:

  • The Australian business and how key decisions are made

  • Retail opportunities and dynamic, including consumer, foodservice and export markets

  • The value of a litre of milk and by-product management

  • The key elements of the supply chain - from tanker collection to cheese exports to Japan

Applications for the 2022 Program are open now and will close on 15 July.


Download an application form here 


Who is running this program?
The program is being hosted by FASC, with all the keynote presenters from Fonterra.

What is the aim of the program?
The goal is to help develop a more informed and engaged farmer base.
By providing relevant learning opportunities we hope to build farmer knowledge and help you get a deeper understanding and appreciation of, and connection to, the Fonterra Australia business.

When is it happening?
This year's program will be based out of Melbourne (Amora Hotel in Richmond), running from lunch on Tuesday 6 September until lunch on Wednesday 7 September.

Who is it designed for?
This program is for farmer suppliers or senior managers at corporate farms. We invite you to also bring your partner along if they are interested in the program.

What does the course entail?
It will run over two half‐days with speakers covering relevant topics on Fonterra Australia’s business operations, who the key decision makers are and what processes are in place to maximise the value of the milk you supply.

What is the format of each half day?
Each half day will include lunch (and afternoon / morning tea) and approximately four speakers interacting with you for approximately 45 minutes each. There will be a group dinner in the evening.

What is the cost?
All costs including accommodation and main meals will be covered for you by FASC.
Victorian participants will be expected to make their own way to / from Melbourne. Flights and transfers will be covered for Tasmanian participants.

How do you apply?
Download the application form from the FASC website, or speak to your local FASC representative or Farm Source Area Manager.

Any other questions, suggestions or feedback can be directed to Will Kermode from FASC: This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 0409 232 992

An example of the planned sessions and content is below:

These will be interactive sessions with lots of chances for Q&A with the presenters.

Session Topic Key Objective Content Covered
Fonterra Aust Suppliers' Council Understand the role of FASC
  • History
  • Key Focus areas
  • Connection to Aus business and NZ
Fonterra Australia Understand the Australian business
  • Broader, reshaped Fonterra business
  • Fonterra Australia’s focus areas, future structure
Fonterra and the Farmer Understand the partnership model
  • Role in Fonterra Australia and role in Industry
  • The Farm Source proposition and future focus
  • The price and pricing construct
Consumer Understand the retail opportunity and dynamic
  • Consumer business performance
  • The retail market (market shares, changes over time, disruption)
  • The dynamic between branded vs imported vs
    private label product
Business to Business (B2B) Understand the out-of-home market
  • Our B2B business – what is it?
  • B2B integration – customers vs. competitors
  • The Anchor Food Professionals proposition
  • Value vs volume dynamic – how we manage that
Sales & Operational Planning Appreciate the complexity of decision making 
  • The planning cycle and why we use it
  • Allocation methodology
  • Reacting to change
Stream Returns  Understand the value of a litre of milk
  • Stream/product returns
  • Customer risk vs margin
  • By‐product management
Supply Chain Understand the elements of our supply chain
  • Where are the cost opportunities/risks
  • Warehousing – how do we piece it together
  • How does the customer interface work